Personal Information Policy

1. Basic Privacy Information

This Privacy Policy explains how MeritFlowen ("us," "we," or "our") collects, processes, and safeguards personal data when users access our platform or visit our website. We are committed to protecting privacy while providing access to our services.

Our platform may direct users to third-party websites or services. We are not responsible for the privacy practices of those providers, and users should read their policies before using them.

We implement strict protection measures to keep your Personal Data secure from unauthorized access, misuse, or loss. All collected information is handled in line with applicable regulations.

By submitting personal information, including your name, email, phone number, and identity verification documents, you consent to its use for account verification, support, and compliance needs. You may update notification preferences or opt out of marketing messages at any time.

2. Website Visitors and Registered Users

2.1. Main Information

We may process data from website visitors ("Visitors") and registered users ("Users"). Personal Data may include IP addresses, names, contact information, and details about interactions with our services.

2.2. Collection and Use of Data

By visiting the website, you accept our practices for collecting data. We may use browsing behavior, IP addresses, and details submitted voluntarily to improve services, maintain security, and provide customer support.

2.3. Data Processing Purpose

Data is processed to help improve the platform, understand user behavior, and offer a more personalized experience. We make sure that processing is supported by a lawful basis, including consent or contractual need.

Creating a User Account	Consent; Providing the Service
Service Operation	Obligations Under Contract
Technical Assistance	Business Legitimate Interest
Marketing Communications	User Agreement
Statistical Evaluation	Valid Business Interest

2.4. Sharing of Data

Your information may be disclosed to external service providers, brokers, or legal entities in accordance with data protection regulations. If you are in the European Economic Area (EEA), you may have additional rights under the GDPR.

3. Partner Cooperation

3.1. Broker and Partner Data

We may receive user data from business partners, affiliates, and brokers for the purpose of improving our services. Partners are expected to follow applicable data protection regulations.

3.2. Responsibility for Processing

Based on the context, we may act either as a Data Controller or a Data Processor. All data is handled securely through strict management protocols.

4. Security Controls

We protect data with modern encryption, access controls, and monitoring technology. Multi-layered safeguards help secure transactions and user interactions across the platform.

5. Tracking Technologies and Cookies

We may use cookies to enhance your experience, understand platform performance, and personalize services. Please check our Cookie Policy to learn how preferences can be managed.

6. External Website Links

Links on our website may lead to platforms operated by third parties. We are not responsible for their content or privacy policies and recommend reviewing their terms before engaging.

7. Personal Data Retention

Data connected to users is kept only as long as necessary. When an account is terminated, personal information is removed in accordance with legal requirements.

8. Rights of Users

Users have the right to manage their personal data by requesting access, correction, deletion, or restrictions. These requests may be submitted through our support channels.

9. User Communications

Marketing materials may be sent to users who have opted in. Preferences can be managed at any time through account settings or by contacting our support team.

10. Agreement to This Policy

Your use of our website and services confirms that you accept this Privacy Policy. If you continue using them after updates, you agree to those changes.

11. Compliance with Law

We may share personal information if required by law, requested by competent authorities, or needed to safeguard legal rights.